Center For Improvement In Healthcare Quality (CIHQ)
The Center for Improvement in Healthcare Quality (CIHQ) is the latest accreditation body authorized by CMS to certify that acute care hospitals meet Medicare Conditions of Participation.
Our mission is to guarantee that patients receive care in facilities that surpass the basic requirements established by federal guidelines.
CIHQ is dedicated to assisting hospitals in enhancing the quality of care provided in their communities by offering the necessary tools and support in a collegial, respectful, educational, and cost-effective way.
Filing a Patient Care Complaint
Organizations using CIHQ accreditation for deemed-status purposes must inform patients or their surrogate decision-makers of the right to file complaints regarding quality of care concerns or safety issues with CIHQ. The patient / surrogate decision-maker is not required to notify the organization prior to filing the complaint.
Methods of filing a complaint with CIHQ are as follows:
Online
https://cihq.org/complaint
Mail
Center for Improvement in Healthcare Quality
P.O. Box 1540
Mexia, TX 76667-1540
Attn: Chief Executive Officer
Phone
512-661-2813
Fax
805-934-8588
